1. Introduction Welcome to φως ("we," "our," or "us"). By accessing and using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. 2. Use of Website 2.1 Prohibited Activities You agree not to: • Use the website for any unlawful purpose • Attempt to gain unauthorized access to any portion of the website • Copy, modify, or distribute our content without written permission • Upload or transmit any harmful code or malware 3. Products and Services 3.1 Product Information • All product descriptions, specifications, and prices are subject to change without notice • We strive to display accurate product colors, but we cannot guarantee that your device's display accurately reflects the actual colors • All jewelry pieces are subject to availability 3.2 Pricing and Payment • All prices are in euros (€) and include applicable taxes • Payments are processed securely via Stripe • We reserve the right to refuse or cancel any order for any reason • Payment must be made in full before order processing begins 4. Shipping and Returns 4.1 Shipping Policy • Orders are typically processed within 5-15 business days • Shipping times and costs vary by location • We are not responsible for customs duties or import taxes 4.2 Return Policy Please refer to our Return & Refund Policy for full details. 5. Privacy Policy 5.1 Information We Collect We collect: • Personal information (name, address, email, tel number) • Payment information • Order history • Device information only when errors occur to help us resolve technical issues 5.2 How We Use Your Information We use your information to: • Process and fulfill your orders • Send transactional and functional emails about your purchases • Improve our website and services • Comply with legal obligations 5.3 Information Sharing We may share your information with: • Payment processors and shipping partners • Service providers who assist our operations • Law enforcement when required by law We never sell your personal information to third parties. 5.4 Detailed Information on the Processing of Personal Data Personal Data is collected for the following purposes and using the following services: Analytics The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics (Google LLC) Google Analytics is a web analysis service provided by Google LLC ("Google"). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant. 5.5 Data Security We implement appropriate technical and organizational measures to protect your personal information. 6. Intellectual Property All content, including images, text, and designs, is our property and protected by copyright laws. 7. Limitation of Liability 7.1 Warranty Disclaimer Products are provided "as is" without any warranties, express or implied. 7.2 Limitation of Liability We shall not be liable for any indirect, incidental, special, or consequential damages. 8. Changes to Terms We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. 9. Contact Information For questions about these terms or our privacy policy, contact us at: Email: contact@fosjewels.com 10. Governing Law These terms are governed by the laws of Cyprus, without regard to its conflict of law principles.